Clear terms, before you pay

Presale & booking terms

Effective October 9, 2026. Contact jaci@evergreenhouseplantcare.com or call (941) 451-7413 about an order, cancellation or change.

Evergreen soil presale

A soil preorder is a one-time purchase of at least one full bag. Prices are $14.99 for 2 US dry qt, $21.99 for 4 US dry qt and $32.99 for 8 US dry qt. Applicable tax and any delivery charge are displayed before payment. No subscription is created.

The collection is in production and the recipe is being perfected. The first batch is expected ready by January 1, 2027. This is an estimate, not a promise of arrival on that date. Final ingredients, directions and product details will be shared before fulfillment. Packaging images are concepts.

You may cancel a soil preorder for a full refund before fulfillment. If production or fulfillment is delayed, Evergreen will contact you with an updated estimate and the choice to continue or cancel for a full refund. If Evergreen cannot supply your order, you will receive a full refund.

Pickup or delivery options and charges are shown at checkout before payment. Where local pickup is offered, the location and time are arranged privately; do not arrive without confirmation. If a fulfilled product arrives damaged or differs from the confirmed order, contact Evergreen promptly with the order reference and photos.

Consultation booking deposits

The Bloom visit costs $185. An $89 deposit is required to book and is credited toward the total. The remaining $96 is due at the visit. Any applicable travel surcharge is quoted separately before booking. The deposit is a fixed amount.

The Seedling virtual consultation costs $65. A $29 deposit is required to book and is credited toward the total. The remaining $36 is due at the consultation. Both consultation types follow the cancellation and change policy below.

After verified deposit payment, choose an available appointment time. A payment alone does not confirm an appointment. Your scheduling confirmation establishes the scheduled start. Times are shown in America/New_York, Eastern Time.

Cancellations and changes must reach Evergreen at least 72 hours, three days, before the scheduled start. A cancellation received by that cutoff qualifies for a full deposit refund. A change received by the cutoff may carry the deposit to an available new time.

For customer cancellations or changes received less than 72 hours before the scheduled start, or a no-show, the booking deposit ($89 for Bloom or $29 for Seedling) is forfeited and is not refundable. A new appointment after a late change requires a new deposit. For example, a Friday 2 p.m. appointment has a Tuesday 2 p.m. cutoff, provided there is no daylight-saving time change within that period.

If Evergreen cancels or cannot provide the appointment, you may choose a full deposit refund or transfer it to a new available time. Refunds are returned to the original payment method; the payment provider controls processing time.

Free inquiries

A discovery call or photo inquiry is free. It does not reserve an appointment or waive a required booking deposit.